To begin
with Negotiation is not a mystery, nor is it something
to be afraid of. You aren’t the first person who thought
they couldn’t do well negotiating a deal. It is a certainty
you won’t be the last either.
Lets begin with and understand the basic premise of a vehicle
transaction and some simple rules to keep in mind. Obviously
you are serious about this undertaking and you should be.
You are about to make the second most expensive purchase
in your life?
Keeping
some basic understanding in mind will make this much easier.
If you recall the mention in an earlier segment
number two (2). The automobile industry is one of the purest
examples of supply side economics. Unless the vehicle you
have selected is of course in very short supply and very
high demand. The ‘ Perfect car’ you have selected
isn’t going to be difficult to find. You can bet there
are several models similar in color and equipment that are
available for sale? In the case of a new vehicle or relatively
new, always remember: Detroit, Germany and Japan aren’t
running into any shortages when it comes to making cars?
The supply and abundance of similar makes and models, not
to mention the hundreds and thousands of dealerships out
there, hungry to sell a car is your single largest advantage.
This is “Supply side economics” at it finest
example.
A
good thing to remember: Dealerships are set up with tables and
chairs in a public environment where anyone
can hear
the questions and answers. Sales tactics in these environments
are designed to make you self-conscious and intimidate you.
It is only human to feel off balance to questions that aren’t
usually asked of us.
When a sales representative asks: You can handle a $600.00
per month payment can’t you? Of course you can’t,
but telling the world you can’t, makes it incredibly
more difficult to regain your composure. I’m sure you
have heard people say “I just wanted to get it over
with, and get out of there” When that happens, I’ll
give you odds, they got a royal S*@!^%ing on the price and
payments and how!
This is exactly what you will avoid by following these very
important recommendations and tips.
When
a salesman attempts to seat you in a public environment
such as the example above. Tell him you are uncomfortable
discussing your finances in this manner. Let alone allowing
the world to listen in on the process. Insist on a private
office, and make that demand a matter of fact. This is the
beginning of several more “Take-away” situations
we will discuss. By taking control at the very beginning
you are in control of your own destiny. Although this first
example is very subtle, it is your first step towards taking
the high ground and the advantage.
Remember
to bring your printed copy of the: ‘Ten (10)
Step Buying Guide’ along with you. Don’t be afraid
to set it right out in the open, for everyone to see. Did
you remember to bring along some moral support with you?
Remember never ever do this alone!
The ten (10) steps are broken down into these basic categories
to make it easy to leaf though the printed material and make
reference to the areas that you may dispute.
By now
I’m sure your sales representative has already
asked you “How much of a monthly payment are you looking
for?” You should always be vague and never give a definite
answer unless the answer is “ One Hundred Dollars or
less” each month. The obvious come back from your sales
representative will be “Then you’re putting a
large amount of money down?” This is where you just
give him the shoulders raising up in the air and a shrug,
as if to say, “ Who knows”? Again do not speak,
just turn away.
If and
when you experience a dealership representative that has
a bone in his throat or is down right stubborn
and doesn’t
seem to begin leaning your way? I suggest you do this: The
take-away. The take-away in simple terms means exactly what
it implies. Take your business away! Take it to another dealership
or someone who is willing to be fair. Take it to someone
who is willing to help make you feel comfortable with the
deal, especially the price. Again there are dealerships on
every corner and boulevard that spend thousands of dollars
on just weekends, just to have an opportunity to sell you
a vehicle. Dealerships don’t pay their bills and massive
overhead every month by turning people away and not selling
them a vehicle.
I promise
once you stand up and say “ I’m Leaving
now” The entire complexion of the negotiation or deal
will take an entirely new turn towards your wishes. Make
sure when you say “I’m leaving now” that
you are firm and never smiling. As you stand up and gather
your things to leave. The sales representative will spring
to his feet and say “Lets hold on and wait a moment”
That’s
because you now have him over your barrel instead of the
other way around. He will undoubtedly tell
you let
me check with my manager. I promise you a sales representative
that allows you to leave without a managers Okay! The sales
preventative will definitely face severe discipline, possibly
sent home, or even fired on the spot.
Regardless
what happens, you can expect a change of face at this point?
This is what is called a: Turn, a
turn is exactly what it refers to. A manager Turned your
deal,
over to a more experience sales representative of quite
possibly
an assistant manager? You don’t need to worry about
the new face or different sales representative. Their mission
is to Do what ever it takes, on order to save a sale.
Usually
the “new face” is supposed to settle
you down and make you feel at ease. Expect a much smoother
personality and someone who is surprisingly agreeable. If
the “new face” takes up the same or a similar
attitude, as the previous sale representative I would definitely
advise you to find yourself another dealership. Don’t
be surprised if another “New Face” stops you
before you are able to make your get away. At this point
I can promise, the manager himself will intervene and literally
drop his shots: Car language or speak for: Surrendering to
your wishes and give you the deal you want without further
argument.